Privacy Policy

This Privacy Policy (“Policy”) outlines how CFX – The Chocolate Factory Experience (“we,” “us,” or “our”) collects, uses, protects, and shares personal information obtained from users (“you” or “your”) of our website [Your Website URL] (“Website”) and any related services, features, or content offered (collectively referred to as the “Services”).

  1. Collection of Personal Information

1.1 Information You Provide: We may collect personal information that you voluntarily provide to us when you interact with our Website or use our Services. This may include your name, email address, mailing address, phone number, payment details, and any other information you provide to us.

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our Website or use our Services. This may include your IP address, device information, browser type, operating system, referring URLs, and other usage information. We may also use cookies, web beacons, and similar tracking technologies to collect this information.

  1. Use of Personal Information

2.1 Providing and Improving Services: We use the personal information we collect to provide, personalize, and improve our Services. This includes processing transactions, fulfilling orders, communicating with you, and enhancing the user experience.

2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional emails, newsletters, and other marketing communications. You can opt-out of these communications at any time by following the unsubscribe instructions provided.

2.3 Legal Obligations and Protection: We may use and disclose your personal information as required by applicable laws and regulations or as necessary to protect our rights, comply with legal proceedings, prevent fraud, and enforce our agreements.

  1. Sharing of Personal Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website and providing the Services. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our Website before your personal information becomes subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns about our use of your personal information.

  1. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites or services. We recommend reviewing the privacy policies of these third parties before providing any personal information.

  1. Children’s Privacy

While our Website is suitable for all ages, we do not knowingly collect personal information from children under the age of 18 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information,

please contact us immediately. We will take steps to promptly remove any personal information of children that has been inadvertently collected.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

CFX – The Chocolate Factory Experience Address: 335 Four Mile Creek Rd, St. Davids, ON L0S 1P0 Email: [email protected] Phone: 1 866-360-1660

We will make reasonable efforts to address your inquiries and resolve any concerns in a timely manner.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting the revised version on our Website, along with the updated effective date. We encourage you to review this Policy periodically to stay informed about how we collect, use, protect, and share your personal information.

By continuing to use our Website or Services after the revised Policy has been posted, you acknowledge and agree to the updated terms of the Privacy Policy.

Thank you for taking the time to read and understand our Privacy Policy.